Terms of Use and Risk Disclosure

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1. Terms of Use

By downloading, browsing, accessing, or using this PriceLOCQ Mobile Application (“Mobile Application”), you agree to be bound by these Terms and Conditions of Use. We reserve the right to amend these terms and conditions at any time, without need of any prior notice. If you disagree with any of these Terms and Conditions of Use, you must immediately discontinue your access to the Mobile Application and your use of the services offered on the Mobile Application. Continued use of the Mobile Application shall constitute acceptance of these Terms and Conditions of Use, as may be amended from time to time.

2. Definitions

In these Terms and Conditions of Use, the following capitalized terms shall have the following meanings, except where the context otherwise requires:
  • “Account” means an account created by a User on the Mobile Application as part of registration;
  • “Cash In” refers to the act of adding peso balance to or funding the the User’s LOCQPay Balance or Peso Balance account’s in-app currency
  • “Cash In Channel” refers to institutions or partners that provides means of cashing-in loading funds to the Mobile Applications in-app currency
  • “Company" refers to LOCQ, INC.
  • "Conversion" means the act of converting one fuel product to another different fuel product.
  • "Fuel Credits" or "Liter Credits" refer to the virtual liters that can be purchased from Merchant using the LOCQPay Balance and used or redeemed to pay for the User’s purchase of fuel products at the partner Merchant stations
  • "In-App Transaction" means any transaction occurring within wherein currency, balances, goods, and/or services within the Mobile Application are being exchanged
  • “Liter Balance” or “Fuel Balance” refer to the total virtual liters stored in the user’s Account to be used by the User in purchasing fuel products from partner Merchant stations
  • “LOCQPay Balance” or “Peso Balance” refers to the cashed-in amounts in-app currency that can be used to purchase goods and services being sold by Merchant through in the Mobile Application
  • “Merchant” refers to any entity whose products or goods can be purchased and/or redeemed (as the case may be) through the Mobile Application;
  • “Register” means to create an Account on the Mobile Application;
  • “Registration” means the act of creating such an Account in the Mobile Application;
  • “Services” means all the services provided by the Merchant via the Mobile Application to Users, and “Service” means any one of them
  • “Users” means whoever uses the Mobile Application, regardless of the ownership of the Account.
  • “Top-up Fuel/Liters” or “Top Up Fuel/Liters” refer to the cashing-in of additional peso balance used to purchase fuel products from partner Merchant stations.
  • “Pay with Liters” or “Redeem Fuel” or “Redeem Liters” means to pay for the user’s purchase of products from the partner Merchant using the Fuel Credits stored in the User’s Account
  • “Redeem” means to redeem a Merchant’s products or goods on these Terms and Conditions of Use;
  • “Redemption” means the act of redeeming such products or goods;
  • “Pay with LOCQPay” or “Pay with Peso” means to pay for the User’s purchase products or services from partner Merchants using the LOCQPay Balance
  • “Privacy Policy” means the privacy policy set out in Clause 14 of these Terms and Conditions of Use;

3. General Issues About the Mobile Application and the Services

3.1. Applicability of the Terms and Conditions. The use of any Services and/or the Mobile Application and the making of any Redemption are subject to these Terms and Conditions of Use.
3.2. Location. The Mobile Application, the Services, and any Redemption are intended solely for use by Users who access the Mobile Application in the Philippines. The Company makes no representation that the Services (or any goods or services) are available or otherwise suitable for use outside of the Philippines. Notwithstanding the above, if you access the Mobile Application, use the Services or make any redemption from locations outside of the Philippines, you do so on your own initiative and are responsible for all the consequences and for compliance with all the applicable laws.
3.3. Scope. The Mobile Application, the Services, and any In-App Transactions are for your personal use only. It is non-commercial and must not be used for business purposes.
3.4. Prevention on Use. The Company reserves the right to prevent you from using the Mobile Application and the Service (or any part of them) and to prevent you from making any Redemption or In-App Transactions.
3.5. Equipment and Networks. The provision of the Services and the Mobile Application does not include the provision of a mobile telephone or handheld device or other necessary equipment to access the Mobile Application or the services or make any Redemptions, you will require internet connectivity and appropriate telecommunication links. You acknowledge that the terms of the agreement with your respective mobile network provider (“Mobile Provider”) will continue to apply when using the Mobile Application. As a result, you may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing the Mobile Application or any such third party charges as may arise. You accept responsibility for any such charges that arise.
3.6. Permission to Use Mobile Application. If you are not the bill payer for the mobile telephone or handheld device being used to access the Mobile Application, you will be assumed to have received permission from the bill payer for using the Mobile Application.
3.7. License to Use Material. By submitting any text or image (including photographs) via the Application, you represent that you are the owner of the Material, or have proper authorization from the owner of the Material to use, reproduce and distribute it. You hereby grant us a world-wide, royalty free, non-exclusive license to use the Material to promote any products or services.

4.) LOCQPay Balance

4.1. The User may Cash-In through the available Cash-In Channels in the User’s LOCQPay Balance.
4.2. The User acknowledges that PriceLOCQ and the available Cash-In Channels may charge separate fees, as may be applicable.
4.3. The User agrees that the Company may perform verification and authorize the details they provide to the Cash-In Channels when they use the Service.
4.4. The User is solely responsible for resolving any disputes or issues with the Cash-In Channel used by the User in Cashing-In the Mobile Application.
4.5. The maximum amount of LOCQPay Balance that a user may Top-Up is defined by the Account limits set based on their Account type, which is determined and assigned based on the grounds and qualifications set by the Company.
4.6. If the User Tops-Up their LOCQPay Balance through any of the available Cash-In Channels offered in the Mobile Application, they acknowledge to have agreed to the terms of use and service of our processing partners and the User’s chosen Cash-In Channel . The User will bear all fees that may be charged by the processing partners and/or the Cash-In Channel chosen by the User. Cash-In Channels may charge separate fees, as may be applicable.
4.7. The LOCQPay Balance displayed in the Mobile Application will be considered conclusive evidence of the User’s LOCQPay Balance.
4.8. The LOCQPay Balance cannot be withdrawn or cashed out and shall be used only to pay for products and/or services of the Merchant.
4.9. As LOCQPay Balance transactions may include transactions facilitated by a financial institution or any partner entity, should any error or discrepancy occur in such transactions leading to chargebacks initiated by the financial institution or partner entity, the Company reserves the right to recover the amount up to the disputed amount from the User’s LOCQPay Balance or through any other means it deems appropriate in its sole discretion.
4.10. The Company reserves the right to forfeit the LOCQPay Balance in the User’s account if their Use of Service is deemed to be fraudulent,illegal or involves any activity which the Company believes to be in breach of the Terms of Use.

5. Top-Up Fuel Liter Credits

5.1. The User may Top-Up its Fuel Liter Credits for the purchase of fuel products from the Merchant by using your available LOCQPay Balance in the User’s Account, subject to the limitations defined by the Account limits set based on their Account type, which is determined and assigned based on the grounds and qualifications set by the Company. Fuel Liter Credits may be purchased using the peso balance Cashed-n on the User’s account, or by directly purchasing said Fuel Liter Credit using the available payment methods being offered. The Company reserves the right to change and update the limits anytime, may it be for all or unique per PriceLOCQ User.
5.2. The User may request to convert their purchased fuel to a product of the same line (e.g. from a gasoline variant to another gasoline variant) based on the prices during your purchase date, while taking into account any promos that were running on the date of purchase. Conversions between two different product lines (e.g. Gasoline to Diesel or vice versa) are only allowed on a case-to-case basis as evaluated by the Company.
5.3. The Pricing of the Fuel Liter Credits in the Mobile Application is based on the prices of a station partner (“Reference Station”) pre-selected by or assigned to the User. Users who are newly registered may pre-select a Reference Station that is within proximity or close to the User’s location as defined and set by the Company. The Reference Station may not be changed manually once set, but may only be updated to a different Reference Station when the User redeems their Fuel Liter Credits from a station different from the pre-selected Reference Station. The Company reserves the exclusive right to add, change and/or implement the rules and exemptions to these terms, without prior or subsequent notice.

6. Paying at a Partner Station (Merchant)

6.1. The User may pay for goods or services being sold by the Merchant with their LOCQPay Balance in their Mobile Application by scanning a Quick Response code (“QR Code”) found in the premises of the Merchant.
6.2. The User may pay for purchased Fuel Products with their LOCQPay Balance and Fuel Liter Balance in their Mobile Application by scanning a QR Code.
6.3. A QR code is a two-dimensional image-based barcode that holds information. The QR code facilitates payment between the Mobile Application and the Merchant. The Merchant presents the QR Code to the User and the Usershall scan the code to initiate the payment transaction.
6.4. The Company implements geofencing wherein the User may only scan the QR Code and perform a transaction if they are within the proximity of the Merchant, as defined and established by the Company. Attempts to scan and pay outside the defined geographical bounds of the Merchant is prohibited.
6.5. The maximum amount of LOCQPay Balance or Fuel Liter Balance that a User may pay to the Merchant for a good or service is defined by the Account limits set based on the Account type, which is determined and assigned based on the grounds and qualifications set by the Company. For this purpose, a Merchant partner station partner is any facility engaging in the business of selling petroleum products to end-users under the name and trademark of SEAOIL who had agreed to participate in the sale of petroleum products using the Mobile Application and one day shall be considered from 0000H to 2359H.
6.6. As payments at the Merchant station partner include transactions facilitated by the Merchant, any error or discrepancy occurring in such transactions shall give the Company the exclusive right to recover or refund the amount from the User’s LOCQPay Balance and/or Fuel Liter Balance to correct the transaction or through any other means the Company deems appropriate in its sole discretion.
6.7. Other Restrictions: (a) Reproduction, sale, resale or trading of any products or samples of Purchased or Redeemed products is prohibited; (b) If any product, sample or service is Purchased or Redeemed for less than its face value, the User is not entitled to a credit, cash, or sample equal to the difference between the face value and the amount Purchased or Redeemed; and (c) Purchase or Redemption of products, sample or service is subject to the availability of the relevant Merchants’ stocks.

7. Location-based Service and Alerts

7.1. PriceLOCQ’s service makes use of detailed location in the form of GPS signals and other information sent by your mobile device on which the Mobile Application is installed and activated. We use your location for the following services, and you agree that in order to avail of these services, such technology needs to be utilized:
Reference Station Selection: PriceLOCQ recommends a list of nearby stations upon registration and only allows users to select stations that are included in the provided list.

Paying with Liters or Paying with LOCQPay: PriceLOCQ ensures that users are paying at the correct station, and therefore restricts payment of fuel credits from any location outside of the station’s vicinity as defined and established by the Company.
7.2. You agree to receive pre-programmed notifications (“Notification Alerts”) on the Mobile Application from Merchants if you have turned on your notification services on your mobile telephone or other handheld devices (as the case may be).

8. Discounts and Promotions

8.1. To be eligible for discounts and promotions, the User must comply with the specified terms and conditions defined by the Company. Participation is subject to the User's acceptance of the terms of a particular promotion.
8.2. All discounts and promotions are valid only during the specified promotional period by the Company. The Company reserves the right to modify or terminate promotions at any time without prior notice.
8.3. Certain products, services, or categories may be excluded from promotions offered by the Company. Exclusions will be clearly stated in the promotion details. The Company reserves the right to modify the list of exclusions at its sole discretion.
8.4. The Company reserves the right to investigate and take appropriate action against the User who violates these terms, including, but not limited to, suspending or terminating the User’s Accounts, and withholding of any benefits or discounts to the User.
8.5. The Company reserves the exclusive right to modify these terms of use for discounts and promotions at any time. Users are responsible for regularly reviewing these terms to stay informed of any changes.

9. Third Party Interactions

9.1. While utilizing the Service, the User may communicate with, purchase goods and/or services from, or take part in promotions offered by third-party providers, advertisers, or sponsors of their products and/or services through the Mobile Application.
9.2. Any such engagement, along with any terms, conditions, warranties, or representations linked to that engagement, shall be exclusive between the User and the relevant third-party. The User holds the Company free from any liability whatsoever resulting directly or indirectly from the engagement with third-party/ies.
9.3. The Company delivers the Service to you in accordance with the Terms of Use. The User acknowledges that specific third-party providers, as well as their goods and/or services, may require the User’s acceptance of additional and separate terms of use before they can use or access those goods or services. The Company is not involved in and disclaims any responsibility or liability for such agreements between the User and the third-party providers.

10. Disputes

All entries and transaction/s in the PriceLOCQ Account / Transaction History statement are deemed correct and true, unless the User informs PriceLOCQ of any disputes within thirty (30) days from the date of transaction. Disputed transactions shall only be credited back to the User’s PriceLOCQ Account after the dispute has been investigated, verified, and processed by the Company. The Company must correct the transaction or refute the claim within 60 days after receiving the dispute.

11. Refund Policy

11.1. Cash-Ins
1.) Cash-In transactions may be refunded at any time, subject to applicable administrative fees.
2.) Refunds shall only be processed to the same Cash-In channel account used for the original Cash-In.
3.) Cash-In transactions are only eligible for refund if the balance remains intact (i.e., has not been used for Liter Balance top-ups, redemptions, or other transactions).
11.2. Top-Up Liter Balance
1.) Top-Up Liter Balances are refundable under specific conditions defined by PriceLOCQ in this policy.
2.) Approved reversals of Top-Up Liter Balances, if any, shall be credited back only to the User’s original Cash-In channel account and shall be subject to applicable administrative fees.
3.) Reversal losses from price movements. PriceLOCQ will reverse the Liter Balance back to Philippine Peso value at the original credit price or at the current pump price of the User’s Reference Station, whichever is lower.
4.) Deducting equivalent Philippine peso amount of already-redeemed Liter Balance. If the disputed transaction (e.g., fraudulent cash-ins from credit card phishing, RFID account top-up) was already used from the User’s Top-Up Liter Balance or toll gate, the Philippine Peso equivalent of the redeemed amount will not be refunded.
11.3. Non-Refundable Fees
Any charged fees and other related costs arising from the transaction or refund process are strictly non-refundable.
11.4. Refund Process
1.) Cash-In Refunds. Refund requests that comply with the conditions under Clause 11.1 shall be processed within a reasonable period after receipt of the request, subject to applicable administrative fees.
2.) Disputed or Fraudulent Transactions. Refund requests arising from disputed or fraudulent transactions, as contemplated under Clauses 11.2 and 11.3, shall be processed after a minimum period of sixty (60) days from receipt of the request, provided that the requirements of this Policy are met.
3.) PriceLOCQ reserves the right to deduct applicable administrative fees and/or any losses resulting from the transaction.

12. Suspension and Termination

12.1. The Company reserves the right to suspend, terminate and permanently deactivate any User and/or Account for any reason, without prior notice, such as but not limited to any violation of these terms.
12.2. Owner of a suspended and/or terminated PriceLOCQ Account may contest and retrieve his or her Account by submitting documents requested by the Company within ninety (90) days after suspension.​ ​Failure to present the requested documents within ninety (90) days will result in: 1) permanent deactivation of the Account; and 2) forfeiture of assets, such as but not limited to the peso and liter balance in the said deactivated Account.
12.3. Deactivated mobile numbers will be allowed to register again within ninety (90) days after permanent deactivation.
12.5. If the Company suspends the Services or Mobile Application, the Company may refuse to restore the Services or Mobile Application until the Company receives an assurance from the account owner, in a form deemed acceptable by the Company, that there will be no further breach of the provisions of these Terms and Conditions of Use.
12.6. The Company shall fully cooperate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone in breach of these Terms and Conditions of Use.
12.7. Without limitation to anything else in this Clause 12, the Company shall have the exclusive right, without prior notice, to immediately or at any time as it may deem necessary (in whole or in part) to: (a) suspend the Services and/or Mobile Application; (b) suspend the use of the User of the Services and/or Mobile Application; and/or (c) suspend the Use of the Services and/or Mobile Application for persons we believe to be connected (in whatever manner) to you, if:
12.7.1. You commit any breach of these Terms and Conditions of Use;
12.7.2. The Company suspects, on reasonable grounds, that you have, committed a breach of any of the Terms and Conditions of Use; or
12.7.3. The Company suspects, on reasonable grounds, that you may have committed any fraud against the Company or any person.
12.8. The Company’s rights under this Clause 12 shall not prejudice any other right or remedy that the Company may have in respect of any breach or any rights, obligations or liabilities accrued prior to termination.

13. Your Obligations

13.1. Merchant terms: You agree to (and shall) abide by the terms and conditions of the relevant Merchant for which your Redemption relates to, as may be amended from time to time.
13.2. Accurate information: You warrant that all information provided on Registration and contained as part of your Account is true, complete and accurate and that you will promptly inform us of any changes to such information by updating the information in your Account.
13.3. Content on the Mobile Application and Service: It is your responsibility to ensure that any In-App Transaction or information available through the Mobile Application or the Services meet your specific requirements before making any Redemption.
13.4. Prohibitions in relation to usage of Services or Mobile Application: Without limitation, you undertake not to Use or permit anyone else to Use the Services or Mobile Application:
13.4.1. to send or receive any material which is not civil or tasteful;
13.4.2. to send or receive any material which is threatening, grossly offensive, of an indecent, obscene or menacing character, blasphemous or defamatory of any person, in contempt of court or in breach of confidence, copyright, rights of personality, publicity or privacy or any other third party rights;
13.4.3. to send or receive any material for which you have not obtained all necessary licenses and/or approvals (from us or third parties); or which constitutes or encourages conduct that would be considered a criminal offense, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world;
13.4.4. to send or receive any material which is technically harmful (including computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);
13.4.5. to cause annoyance, inconvenience or needless anxiety;
13.4.6. to intercept or attempt to intercept any communications transmitted by way of a telecommunications system;
13.4.7. for a purpose other than which we have designed them or intended them to be used;
13.4.8. for any fraudulent purpose;
13.4.9. other than in conformance with accepted Internet practices and practices of any connected networks;
13.4.10. in any way which is calculated to incite hatred against any ethnic, religious or any other minority or is otherwise calculated to adversely affect any individual, group or entity; or
13.4.11. in such a way as to, or commit any act that would or does, impose an unreasonable or disproportionately large load on our infrastructure.
13.5. Prohibitions in relation to usage of Services, Mobile Application: Without limitation, you further undertake not to or permit anyone else to:
13.5.1. resell any products or samples;
13.5.2. furnish false data including false names, addresses and contact details and fraudulently use credit/debit card numbers;
13.5.3. attempt to circumvent our security or network including to access data not intended for you, log into a server or account you are not expressly authorized to access, or probe the security of other networks (such as running a port scan);
13.5.4. execute any form of network monitoring which will intercept data not intended for you;
13.5.5. enter into fraudulent interactions or transactions with us or a Merchant (including interacting or transacting purportedly on behalf of a third party where you have no authority to bind that third party or you are pretending to be a third party);
13.5.6. extract data from or hack into the Mobile Application;
13.5.7. use the Services or Mobile Application in breach of these Terms and Conditions of Use;
13.5.8. engage in any unlawful activity in connection with the use of the Mobile Application or the Services; or
13.5.9. engage in any conduct which, in our exclusive reasonable opinion, restricts or inhibits any other customer from properly using or enjoying the Mobile Application or Services.

14. Rules About Use of the Service and the Mobile Application

14.1. The Company will use reasonable endeavors to correct any errors or omissions as soon as practicable after being notified of them. However, the Company does not guarantee that the Services or the Mobile Application will be free of faults, and the Company does not accept liability for any such faults, errors or omissions. In the event of any such error, fault or omission, you should report it by contacting the Company at support@pricelocq.com
14.2. The Company does not warrant that your Use of the Services or the Mobile Application will be uninterrupted and the Company does not warrant that any information (or messages) transmitted via the Services or the Mobile Application will be transmitted accurately, reliably, in a timely manner or at all. Nevertheless, the Company will endeavor to allow uninterrupted access to the Services and the Mobile Application. Access to the Services and the Mobile Application may be suspended, restricted or terminated at any time.
14.3. The Company does not give any warranty that the Services and the Mobile Application are free from viruses or anything else which may have a harmful effect on any technology.
14.4. The Company reserves the right to change, modify, substitute, suspend or remove, without notice, any information or Services on the Mobile Application from time to time. Your access to the Mobile Application and/or the Services may also be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. The Company will attempt to restore such access as soon as reasonably possible. For the avoidance of doubt, the Company reserves the right to withdraw any information or Services from the Mobile Application at any time.
14.5. The Company reserves the right to block access to and/or to edit or remove any material which in our reasonable opinion may give rise to a breach of these Terms and Conditions of Use.

15. Disclaimer and Exclusion From Liability

15.1. The Mobile Application, the Services, the information on the Mobile Application and Use of all related facilities are provided on an "as is, as available" basis without any warranties whether express or implied.
15.2. To the fullest extent permitted by applicable law, the Company disclaims all representations and warranties relating to the Mobile Application and its contents, including in relation to any inaccuracies or omissions in the Mobile Application, warranties of merchantability, quality, and fitness for a particular purpose, accuracy, availability, non-infringement or implied warranties from course of dealing or usage of trade.
15.3. The Company does not warrant that the Mobile Application will always be accessible, uninterrupted, timely, secure, error free or free from computer virus or other invasive or damaging code or that the Mobile Application will not be affected by any acts of God or other force majeure events, including inability to obtain or shortage of necessary materials, equipment facilities, power or telecommunications, lack of telecommunications equipment or facilities and failure of information technology or telecommunications equipment or facilities.
15.4. While the Company may use reasonable efforts to include accurate and up-to-date information on the Mobile Application, the Company makes no warranties or representations as to its accuracy, timeliness or completeness.
15.5. The Company shall not be liable for any acts or omissions of any third parties howsoever caused, and for any direct, indirect, incidental, special, consequential or punitive damages, howsoever caused, resulting from or in connection with the mobile application and the services offered in the mobile application, your Access to, Use of or inability to Use the mobile application or the services offered in the mobile application, reliance on or downloading from the mobile application and/or services, or any delays, inaccuracies in the information or in its transmission including but not limited to damages for loss of business or profits, use, data or other intangible, even if the Company has been advised of the possibility of such damages.
15.6. The Company shall not be liable in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever and whatever the cause thereof, for any indirect, consequential, collateral, special or incidental loss or damage suffered or incurred by you in connection with the Mobile Application and these Terms and Conditions of Use. For the purposes of these Terms and Conditions of Use, indirect or consequential loss or damage includes, without limitation, loss of revenue, profits, anticipated savings or business, loss of data or goodwill, loss of use or value of any equipment including software, claims of third parties, and all associated and incidental costs and expenses.
15.7. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer that cannot be excluded or limited are affected.
15.8. Not withstanding our efforts to ensure that our system is secure, you acknowledge that all electronic data transfers are potentially susceptible to interception by others. The Company cannot, and do not, warrant that data transfers pursuant to the Mobile Application, or electronic mail transmitted to and from us, will not be monitored or read by others.

16. Indemnity

You agree to indemnify and keep the Company indemnified against any claim, action, suit or proceeding brought or threatened to be brought against us which is caused by or arising out of (a) your Use of the Services, (b) any other party’s Use of the Services using your user ID, verification PIN and/or any identifier number allocated by LOCQ, INC.;and/or (c) your breach of any of these Terms and Conditions of Use, and to pay the Company damages, costs and interest in connection with such claim, action, suit or proceeding.

17. Intellectual Property Rights

17.1. All editorial content, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trademarks on the Mobile Application are protected by copyright laws and/or other laws and/or international treaties, and belong to us and/or our suppliers, as the case may be. These works, logos, graphics, sounds or images may not be copied, reproduced, retransmitted, distributed, disseminated, sold, published, broadcasted or circulated whether in whole or in part, unless expressly permitted by the Company and/or our suppliers, as the case may be.
17.2. Nothing contained on the Mobile Application should be construed as granting by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Mobile Application without the written permission of the Company. Misuse of any trademarks or any other content displayed on the Mobile Application is prohibited.
17.3. The Company will not hesitate to take legal action against any unauthorized usage of our trademarks, name or symbols to preserve and protect its rights in the matter. All rights not expressly granted herein are reserved. Other product and company names mentioned herein may also be the trademarks of their respective owners.

18. Amendments

18.1. The Company may periodically make changes to the contents of the Mobile Application, including the descriptions and prices of goods and services advertised at any time and without need of notice. The Company assumes no liability or responsibility for any errors or omissions in the content of the Mobile Application.
18.2. The Company reserves the right to amend these Terms and Conditions of Use from time to time without notice. The revised Terms and Conditions of Use will be posted on the Mobile Application and shall take effect from the date of such posting. You are advised to review these terms and conditions periodically as they are binding upon you.

19. Applicable Law and Venue

19.1. The Mobile Application can be accessed from all countries around the world where the local technology permits. As each of these places have differing laws, by accessing the Mobile Application both you and the Company agree that the laws of the Republic of the Philippines, without regard to the conflicts of laws priples thereof, will apply to all matters relating to the use of the Mobile Application.
19.2. You accept and agree that both you and we shall submit to the exclusive jurisdiction of the courts of the Pasig City, Philippines in respect of any dispute arising out of and/or in connection with these Terms and Conditions of Use.

20. Privacy Policy

20.1. Access to the Mobile Application and use of the Services offered on the Mobile Application by LOCQ, INC. is subject to this Privacy Policy. By accessing the Mobile Application and by continuing to use the Services offered, you are deemed to have accepted this Privacy Policy, and in particular, you are deemed to have consented to our use and disclosure of your personal information in the manner prescribed in this Privacy Policy and for the purposes set out in Clauses 3.7 and/or 5.1. The Company reserves the right to amend this Privacy Policy from time to time. If you disagree with any part of this Privacy Policy, you must immediately discontinue your access to the Mobile Application and your Use of the Services.
20.2. As part of the normal operation of our Services, we collect, use and, in some cases, disclose information about you to third parties. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of your personal information when you use the Services on the Mobile Application:
(a) Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
(b) We will collect and use the personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
(c) We will only retain personal information as long as necessary for the fulfillment of those purposes.
(d) We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
(e) Personal information should be relevant to the purposes for which it is to be used, and to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
(f) We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
20.3. The Company is committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

21. Customer Complaints Handling Process

PriceLOCQ is committed to maintaining the highest possible standards of consumer support and protection. For any request, feedback, or concern, please send us a message through any of the following channels:
7th Floor, Taipan Place, Ortigas Center, Pasig, Philippines
Tel : (632) 8397 1010
Email: support@pricelocq.com
Facebook Page: PriceLOCQ
All information disclosed shall remain confidential and will be resolved in the most efficient and effective manner.

22. Risk Disclosure Statement

22.1. Prior to using PriceLOCQ, LOCQ, INC. is hereby informing you of the nature and the different risks involved in In-App Transactions. By downloading and using this PriceLOCQ Mobile Application, you are declaring that you have:
(a) Read the Risk Disclosure Statement fully and completely; and
(b) Fully understood and acknowledge the nature of the transactions and products you are purchasing and your exposure to risks.
22.2. Purchasing of products and participating in any transactions in the PriceLOCQ mobile app may expose you to a number of risks enumerated and defined hereunder:
Market/Price Risks
It is possible for a PriceLOCQ user to experience losses due to changes in market prices of the fuel products purchased, given the volatile nature of fuel prices in the local and global market.
Third Party Risks
It is possible for a PriceLOCQ user to experience losses due to an event or events that can impact the operations of partner companies of LOCQ, INC. that could possibly cause risks, including but not limited to product stock availability, price changes, product quality, and service quality.
Country Risks
It is possible for a PriceLOCQ user to experience losses incurred from products issued by/in countries due to economic, political, and social climates of such countries.
Other Risks
It is possible for a PriceLOCQ user to experience losses due to other risks that were not covered by this article.
Last updated on May 9, 2024.